frequent questions

our customer *happiness* is here to provide the best experience for you:

monday - friday 8am-5pm EST (14h - 23h CET)

in the meantime, we have lots of great info and quick FAQ's here to help!

take a look ;)

frequently asked questions

you can calculate your shipping rate and speed in our checkout for an exact estimate based on your zip code! we ship with DHL and most orders take 3-5 business days worldwide (ooooh-ahhhhh!).

you can login to check the status of your order or shipping tracking at any time :) if you have any issues, please let us know and we're always here to help!

our goal is to offer the best quality and prices everyday! we do few promotions on our products, but have ongoing promotions for our kits and bundles. enjoy!

free wash bag on first order

maternity kit (panty + bra set)

first menstruation kit

bye-bye disposables kit

we offer a personalized fitting chart for each of our products for sizes XS to 3XL (34 to 54 EUR). our goal is to provide products for all sizes and cycles of life - if you can't find your size or have issues with fit - please let us know!

yes! you can initiate a return or exchange online here :)

still have questions? let us know →


send us a message at and we'll be happy to help out! if your order has already been shipped we can pre-approve a return or exchange for you :)

we sell online with global shipping and through select partners and retailers:

Amazon (Brasil)

Galeries Lafayette (France)

Selfridges (UK)


pantys are absorbent underwear, they are modern, suuuuper comfortable, sustainable, hypoallergenic, gynecologically approved and simply the best for menstruation. they are made from biodegradable, impermeable, and antibacterial fabrics, that literally absorbs menstruation and leaks.

our patented technology will leave you feeling dry and comfortable... all while reducing reduces baterias and fungus that cause odors. <3

our pantys were designed for all generations, sizes and shapes! everyone that wants to break free from disposable products and slip into the future can wear pantys! and it is also perfect for daily routine, since it protects you from all kinds of leaks :)

take a look to learn more about how our products work :)

pantys are designed for ultimate protection to prevent leaks, but it is suuuper important to get to know your flow! like any other product in the market, pantys also has a limited capacity of absorption.

the amount of time it will work for you is very personal and depends on the intensity of your flow and what model you are wearing.

our recommendation is that you try for the first time at home to see how it best works for your flow <3

our products are also the first clinically, gynecologically and dermatologically approved globally to preserve the 5 pillars of intimate health:

vaginal pH

vaginal temperature




also...our technology is proven to kill 99% of bacterias

less bacterias = less infections and odors!

we recognize that everyone's body and flows are unique and recommend testing pantys models to understand how many hours (precisely) they will work for you ;)

you can either machine wash (on delicate ) or hand wash - always using cold water. do not use bleach or fabric softeners: it can damage the liner technology! <3 and finally, dry naturally, do not use dryer machine or iron.

taking good care of your pantys, you can extend their lifecycle to last approximately 4 years or 100 washes <3

all our products are clinically tested to be hypoallergenic and non-toxic. if you have allergies to traditional menstrual products, pantys will be a great option for you! <3

pantys have a surprisingly thin absorbent liner (about 1/3 de size or a normal pad) that will look and feel like normal underwear!

yes! pantys will leave you feeling dry and airy - proven clinically to be both breathable and prevent muffling of your vaginal area \o/

if you start feeling humid, your pantys are getting full :) and it's time to swap out for a clean pair!

yes! our pantys were designed to absorb from 15ml to 35ml, so you will be protected from this small leaks <3 feel free to laugh, cough or sneeze worry-free.

taking good care of your pantys, they should last for at least 100 washes (approximately 4 years). afterwords, the products can be used as a normal undies <3

the external part is made from 86% nylon and 14% spandex, while the internal part is 100% natural modal.

all our pantys are made from Amni Soul Eco biodegradable fibers <3

facts & figures ;)

we have, on average, 450 menstrual cycles in a lifetime!

studies show that this results in a total of ~12.000 of disposed menstrual products or 180kg of waste :O

it's estimated that 80% of women deal with menstrual leaks and throw away, on average, 5 pairs of underwear per year!

by removing disposable menstrual products from your routine, you can help save up to 180kg of waste and 200 meters of landfill use.

our products also use biodegradable fabrics with degrade in 3 years (in a landfill, not your drawers!) compared to the 100 years for traditional lingerie and 500 years for menstrual pads to descompose.  

still have questions?

send us a message and we'll get back to you shortly!


monday to friday 8am - 5pm EST (14h - 23h CET)

if you are press or an influencer and would like to get in touch, send us a message here!