returns and exchanges

want to return or exchange your pantys?

we offer free returns and exchanges within 30 days of your purchase! \o/ please share your feedback to help us improve our products and customer service ;)

how do returns and exchanges work?

we ask that all products be returned:

> clean and unused

> with the liner protector

> with the original packaging


basically, exactly as you received them! when we receive your return, you will receive a pantys credit (for a new order) or refund, as you choose.

step 1: request your return

request your return online. oh and please let us know why, we really appreciate your honest feedback!

step 2: ship your pantys

we'll send you a return label by e-mail so you can ship them for *free* back to us. super simple!

step 3: get your $$$

as soon as we receive your products we will process your credit for another purchase or refund ;)

still have questions?

our customer *happiness* team is always here to help :)


monday to friday 8am-5pm EST (14h-23h CET)